FAQs

What is the benefit of signing up for insider perks?

Insider perks is our email list. You get 10% off your first order + you'll be the first to know about new arrivals, sales, and more!

How much does shipping cost?

Shipping is $6.95 on all US orders (excluding Alaska + Hawaii) under $100 after discounts. Orders over $100 get free shipping! Click here to see more of our shipping options + Alaska, Hawaii, and international shipping.

How long does it take for my order to ship?

Orders with standard shipping take 3-5 business days to ship.

What is your return policy?

You can read all about our return policy here!

If an item sent to me is damaged, what should I do?

Please send us an email to hello@callastylehouse.com with photo proof of the damage within 5 days of receiving the item.

My tracking number says my packaging was delivered but I can’t find it anywhere. What should I do?

Please contact the post office if this happens. Calla Style House is not responsible for lost packages once they have been delivered.

Can I cancel or make changes to my order once my order is placed?

Please call us at 919-290-7013 and we will see what we can do!

How do I determine the best size for me?

Each item's measurements can be found in each product description. We recommend measuring yourself and seeing which size fits you best!

An item is sold out in the size I want. When will it be restocked?

Sign up for our insider perks email list to be the first to know when items restock!

What is Style It?

Style It is our blog where we share 3+ ways to style each item we sell! This is to inspire you and give you ideas on how you can style each item with what is already in your wardrobe.

How do I know when you are having an upcoming sale?

The best way to know when we are having upcoming sales is to sign up for our insider perks email list!

I placed my order and didn’t receive an order confirmation email. What should I do?

Please contact us by email or phone and we'll fix this!